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Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must contact us (Christina Witthaus Juwelry, Humboldtstraße 89, 40237 Düsseldorf, email: contact@christinawitthaus.com),

by means of a clear statement (e.g., letter or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs if you chose a method of delivery other than the cheapest standard delivery), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation. For the reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. This will not incur any additional costs for you. We may refuse reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and at the latest within fourteen days from the date on which you notify us of the cancellation. This deadline is met if you send the goods before the expiry of the deadline. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this is due to handling that was not necessary to check the quality, properties and functioning of the goods.

> To cancel an order please use the form at the following link .

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